Privacy policy.
What we collect, what we do with it, and how to make us stop. Short and direct, the way it should be.
Last updated: June 9, 2026
Who we are
Champion Air Solutions is a family-owned HVAC company serving Palm Beach, Martin, and Broward Counties in Florida. This policy covers championairfl.com and any associated landing pages.
Questions? Email service@championairfl.com or call (561) 503-3003.
What we collect
You give us
- Contact form data — your name, phone number, email (if you share it), city, and what you're trying to fix. Used to call you back and schedule service.
- Phone calls — when you call our advertised numbers, the call is routed through a tracking service that records the call for quality and training. You'll hear a brief notice at the start.
Automatically collected
- Device + browser info — page URL, screen size, browser type, approximate location (city level, from IP)
- Interaction data — clicks, scroll position, mouse movement, form interactions (used in aggregate via heatmaps and session replays — see "Tracking tools" below)
- Ad campaign data — if you arrived from a Google Ad, we receive the click ID so we can match the lead back to the ad
How we use it
- To schedule and provide service when you contact us
- To follow up on quotes and complete repairs
- To measure which ads and landing pages drive real customer calls — so we can stop wasting money on what doesn't work
- To improve the website's usability based on how visitors actually use it
We do not sell your data. We do not share it with marketing partners except as listed under "Tracking tools" below, which are bound by their own privacy policies.
Tracking tools we use
Like most modern websites, we use a small set of third-party tools to understand visitor behavior and measure ad performance. Here's the complete list:
| Tool | What it does | Data shared |
|---|---|---|
| Google Analytics 4 | Counts visitors and page activity | Anonymized usage data |
| Google Ads | Matches ad clicks to form submissions or calls so we know which ads work | Hashed (encrypted) email/phone if you submitted the form |
| Microsoft Clarity | Records anonymized session replays and aggregate heatmaps so we can see where people get stuck | Anonymized clicks, scrolls, and mouse movement; passwords and form input are masked |
| CallRail | Tracks which ad sent you to call the phone number; records calls for quality | Phone number, call duration, recording |
| Netlify Forms | Receives and stores form submissions so we can reply | Whatever you typed into the form |
Each of these providers operates under their own privacy policies. Microsoft Clarity automatically masks sensitive form input (passwords, credit cards) and uses anonymized identifiers, not personally identifiable information.
Your rights
If you're a California resident under the CCPA, or a European resident under GDPR, you have the right to:
- Know what personal data we have about you
- Request a copy of that data
- Request that we delete it
- Opt out of any "sale" of your data (we don't sell, but you can confirm in writing)
Email service@championairfl.com with the subject line "Privacy Request" and we'll respond within 30 days.
Opting out of tracking
To opt out of the tracking listed above:
- All of it (recommended for privacy): enable "Do Not Track" or use a privacy-focused browser (Brave, Firefox with strict mode, Safari with Intelligent Tracking Prevention)
- Google Ads / Analytics specifically: use Google's opt-out browser add-on
- Microsoft Clarity specifically: Clarity respects "Do Not Track" headers; see Microsoft's privacy statement
Children
Our site is intended for adult homeowners and property managers. We do not knowingly collect information from anyone under 16.
Changes to this policy
We'll update the "Last updated" date at the top whenever we make material changes. Continued use of the site after a change means you accept it. If you don't, the contact info is at the top.
Contact
Champion Air Solutions
Palm Beach · Martin · Broward Counties, FL
service@championairfl.com
(561) 503-3003